Contact Log Entries

Assigned teachers and all counselors are all eligible to mark a family log as a contact. They have three contact options to select from:

Contact Type

Contact log have a type of either teacher or counselor. For most users this type will be set automatically. However, if a user is an assigned teacher and a counselor they will have to select the contact type when entering a log.

Contact Method

For contact log entires users are required to select a contact method of email, phone, or office visit.

Data Fields

Four contact data fields are stored on families and available for export:

• last_teacher_attempted_contact_on: date of the last attempted contact by a coach or teacher
• last_teacher_successful_contact_on: date of the last successful contact by a coach or teacher
• last_counselor_attempted_contact_on: date of the last attempted contact by a counselor
• last_counselor_successful_contact_on: date of the last successful contact by a counselor

Exports

Brightways provides a built in export called Contact Report. In addition to the last contact fields stored in the database this report includes the following calculations:

• first_family_log_time: date and time of the first family log
• days_until_log: number of days between when the family was created and the first family log was entered
• family_log_within_five_days?: Y if first log was created within five days, otherwise N